Simple, Fast, Personalized. Recognizing the preferences of different travellers, our four goFARE levels offer a range of flexibility, value and – of course – the great amenities and award-winning customer service you expect from Harbour Air. From the ultimate flexibility of goGOLD to the time-saving value of goFAST, we’ve provided a quick overview and detailed guide to help you discover which goFARE is right for you!
COVID-19 Update: The change/cancellation terms will be waived for all bookings made prior to May 1, 2020. Please contact us at least 15 minutes prior to the scheduled departure time to make any changes or cancellations to avoid a 100% No Show Fee. Any bookings made from May 1, 2020 onwards will be subject to the change/cancellation terms detailed below.
Please note that effective January 1, 2020 our flight change and cancellation terms on all goFLEX & goLITE fares changed. In order to provide the best possible service to all of our valued guests, our goFLEX fares can still be fully cancelled, changed and refunded up to four hours* prior to departure time. Any changes or cancellations made to goFLEX fares within 4 hours* of departure time will incur a $20 fee. Our goLITE fares may still be cancelled, changed and refunded up to four hours* prior to departure time for a fee of $35.
*For flights departing on or before 11am, changes must be made before 5pm the day prior to departure.
As always, no fees will be applied in the event of weather disruptions.
Our most flexible and full-service goFARE option! Includes no-charge changes or cancellations up to 15 minutes before your flight, complimentary select seating and beverage, and our highest guaranteed luggage allowance (50 lbs with an additional 50 lbs free, on a space available basis).
Meet our goGOLD traveller Andrew
Andrew moves at the pace of his growing business, and he counts on the flexibility of goGOLD to book when he wants to and fly when he needs to – sometimes at the last minute. When meetings come up, Andrew knows his booking is flexible. When travelling with business materials and luggage for longer trips, Andrew packs it all, knowing his goGOLD allowance is good for up to 50 lbs with an additional 50 lbs free (space available).
Flexibility meets convenience with our most popular goFARE option! With up to 25 lb luggage allowance and flexible flight changes, our goFLEX fare is the perfect solution for your next weekend adventure or important business travel.
Meet our goFLEX traveller Julia
Julia travels in comfort and style for business and pleasure, and although she tries to plan ahead, she loves knowing that her goFLEX ticket is easy to change with her ever-evolving plans. Client consultations or getaway weekends with friends, goFLEX means Julia can bring anything from a laptop bag to everything she needs for an extended adventure, and all at a competitive price.
Get away at a great rate! Perfect for the flexible, on-the move traveller, our goLITE fare offers some of our best rates, plus up to 15 lb luggage allowance.
Meet our goLITE traveller Jason
Jason is always on the go in his professional and personal life, and his goLITE fare choice means that no matter the occasion or the venue, he can make an appearance. Jason’s ability to work on the go means he’s more flexible with his flight choices and availability. Jason loves the value of goLITE fares that connect him with work, life and a lot of fun in-between!
Our best and final flight fares, fast! Perfect for the on-the-go traveller looking for the best deals to the best destinations. With up to 10 lb luggage allowance, and only $1/lb after that, these flight fares go as quickly as the flight itself.
Meet our goFAST traveller Sarah
Sarah plans ahead and books early to get the most out of her time off. She knows that by planning early, she gets the best fares and the hottest tickets in town! Enter goFAST, the fare that that puts Sarah in the front row while leaving some extra cash for the hotel, and of course, the after-party. Fly on, Sarah!
Guide to goFARES:
|Exclusive amenities, ultimate flexibility.||Flexibility tailored to active travellers.||Get away at a great rate.||Ferry-beating flights at the right price.||Quick & convenient cross-border travel.|
|Guaranteed baggage*||50 lbs||25 lbs||15 lbs||10 lbs||25 lbs|
|Additional baggage (space available)*||Complimentary up to additional 50 lbs. (100lbs total)||Complimentary up to additional 25 lbs. (50lbs total)||✗||✗||$1.50/lb over 25 lbs|
|Purchase additional baggage allowance||$1/lb over 100 lbs total||$1/lb over 50lbs total||$1/lb over 15 lbs||$1/lb over 10 lbs||$96 for up to 50 lbs or $370.50 for 51 - 150 lbs|
|Select Seating||Complimentary||Available for $10 (space permitting)||Available for $10 (space permitting)||Available for $10 (space permitting)||Not applicable|
|Newspapers & Magazines||✓||✓||✓||✓||✓|
|Gourmet coffee, tea, pastries & fresh fruit||✓||✓||✓||✓||✓|
|Complimentary beer or wine (select terminals only)||✓||✗||✗||✗||✓|
|Complimentary shuttle service (where available)||✓||✓||✓||✓||✓|
|Discounted merchandise purchases||15% off||✗||✗||✗||✗|
|Complimentary luggage storage||Up to 100 lbs, within 24 hrs of flight||✗||✗||✗||✗|
|Discounted valet parking** (Vancouver terminal only)||25% off (temporarily unavailable)||✗||✗||✗||✗|
|Refundable***||Free, up to 15 mins prior to departure||Refundable up to 4 hrs prior to departure, changes & cancellations within 4 hrs**** are subject to a $20 fee||Refundable up to 4 hrs**** prior to departure with $35 fee||✗||✗|
|Changeable||Free (subject to difference in fare value), up to 15 mins prior to departure||Free (subject to diff. in value), up to 4 hrs**** prior to departure. Changes or cancellations within 4 hrs are subject to a $20 fee||Changeable (subject to difference in fare value) up to 4 hrs**** prior to departure with $35 fee||✗||Free (subject to difference in fare value), up to 24 hours prior to departure|
|Book with Turbobucks||✓||✓||✗||✗||✓|
|Book with Prepaid Quick Tickets||✗||✓||✗||✗||✓|
|Book with On Account Quick Tickets||✓||✓||✓||✓||✗|
|Book with High Flyer Rewards points||✓||✓||✗||✗||✓*****|
|Earn High Flyer Rewards points||12% of base fare||10% of base fare||10% of base fare||10% of base fare||10% of base fare|
*On routes between Richmond (YVR South) and Victoria or Nanaimo, the guaranteed baggage allowance for gold and flex fares is 50lbs per person. On routes between Richmond (YVR South) and Salt Spring Island or Maple Bay, the guaranteed baggage allowance for flex fares is 35lbs per person.
**Available Monday to Friday at Vancouver Harbour terminal only, within 72 hours of flight time, up to 3 days maximum.
***Change your mind? No problem! Up to 2 hours after booking, Harbour Air is happy to offer a cancellation grace period on most domestic flights. Please call our Reservations Centre at 1.800.665.0212 should you need to cancel your flight. Please note that this grace period cannot be extended to International flights, promotional fare types or bookings made within 24 hours of flight departure time.
****For flights departing on or before 11am, changes and cancellations must be made before 5pm the day prior to avoid the fee.
*****High Flyer points may be used to book goINTERNATIONAL flights operated by Tantalus Air only.”
Click here to read our Frequently Asked Questions about goFARES.