Travel Companion Program

This program is for those passengers who have cognitive challenges or are not self-reliant and require a travel companion for safety. The Travel Companion Program offers discounted travel for a passenger’s travel attendant. To participate in the program, passengers must require a travel companion for safety, as assessed by a medical professional.

Passengers who wish to apply for this program must ask their physician to complete Harbour Air’s Medical Information Form and submit this form directly to Ultima Medical Services. One of Ultima’s physicians will then review the application and confirm whether the passenger qualifies for the Travel Companion Program. Please note, all medical information is confidential and is not shared with Harbour Air.

Once the application is reviewed, Ultima will notify Harbour Air about the passenger’s eligibility for the program. Once reviewed, Harbour Air will connect with each applicant’s care giver to confirm the passenger’s eligibility (this typically takes up to 2-3 days) and update their travel profile.

Only the Ultima Medical Services team sees your personal medical information. Once the Ultima’s physician team has reviewed the completed Harbour Air Medical Information Form, the physician processes the application and contacts Harbour Air’s Safety Department. The only information provided to Harbour Air is whether the applicant is approved, or not approved, for the Travel Companion Program. Please note, at no time does Harbour Air see or ask the passenger about their medical information or disability.

Qualified passengers in the Travel Companion Program pay the regular flight fare, and the companion pays a $0 fare for a return trip. Please note, companion fares are subject to carbon offset taxes, fuel surcharges, applicable port/dock fees, and taxes. The return flight ($0 fare, plus taxes and fees) is applicable for the next available Harbour Air flight (to the original departure location). Alternately, companions can request an alternative time or day depending on availability.

No, to qualify for the $0 companion fare, passengers but be approved by and have written confirmation from Ultima Medical Services before booking travel.

Qualifying passengers in the Travel Companion Program may register up to a maximum of 2 companions in their profile. Registered travel companions may be changed at any time by contacting Harbour Air’s reservation team to update the passenger’s profile.

All qualified passengers must call in to Harbour Air’s friendly reservations team to book their travel. This ensures that the correct profile is being used and any additional pre- or post-boarding details can be noted to better assist the passenger during their flight(s).