Harbour Air Announces New Winter Weather Options
Harbour Air is pleased to announce a new partnership with Alkan Air to provide backup weather options for scheduled flights between Nanaimo, downtown Vancouver and South Vancouver (YVR).
This is Harbour Air’s second partnership with land-based airline operators to enable Harbour Air to deliver a safe, consistent and reliable flight service throughout the winter months.
While we maintain an annual 98% reliability factor on our scheduled services, passenger safety and comfort is our number one priority. This means that winter conditions like fog, snow or extreme winds can cause us to temporarily suspend service.
When extreme winter weather occurs, if we can’t get you to your destination, rest assured we’ll do everything we can to help keep you moving.
We have you covered.
Whether you’re flying out of Vancouver, Victoria, Nanaimo, Pitt Meadows, Sechelt, Salt Spring Island or Maple Bay, when we can’t get you to your destination, we'll work with our partners to offer alternate options to get you on your way:
- Partner Airlines: We regularly shuttle passengers from our downtown Vancouver, South Vancouver, Victoria – and now, Nanaimo! – terminals to land-based flights operated by our partner airlines*. Upon arrival, we provide a shuttle or taxi to the original destination terminal or, if more convenient, to available transit routes (Canada Line station).
- Land Transportation: We’ll work with you to provide alternate transportation when available. Be it Harbour Air’s shuttle service, taxi vouchers, rental car partners or the services of BC Ferries, our team will work with you to find alternate routes to get you on your way as quickly and seamlessly as possible.
Keeping you informed.
We’re committed to keeping you up-to-date with the status of our flight services. As a Harbour Air passenger, you may be contacted by email, phone or text with flight status updates, so please make sure that we have your correct contact information. You can always see the status of our flights on our website or on our iPhone app, and of course, a real, live human being is only a phone call away at 1.800.665.0212 or available by chat on our website.
While we can’t control the weather, rest assured that we will do whatever we can to help get you there safely, efficiently and in comfort. Whatever your point of departure, and wherever you're headed, getting you to your destination is why we're here!
*Our partner airlines include Pacific Coastal and Alkan Air. Due to fixed operating costs associated with partner travel, alternate transportation options may be offered as an upgrade to your booked fare. Compensation is not provided for weather delayed or cancelled flights. Please ask one of our friendly representatives for more information.