Harbour Air Seaplanes

Safety

Safety

As the world's largest all seaplane airline, safety has been vital to the success of our business and is integral to our future development.  Our commitment to safety involves all levels of the organization starting with our CEO, President, and our Management Team, and is embedded within all employee training programs, policies, and procedures.

Click on the titles below to read more.  Still have questions unanswered? Ask one of our guest experience representatives today!

Safety First

We exceed the standard - People taking personal responsibility along with a team commitment.

As the world's largest all seaplane airline, safety has been vital to the success of our business and is integral to our future development.

Our commitment to safety involves all levels of the organization starting with our CEO, President, and our Management Team, and is embedded within all employee training programs, policies, and procedures.

Harbour Air is a value-based company and our first value is Safety - We exceed the standard - people taking personal responsibility along with a team commitment.

Through proactive management, we are able to meet our goals of zero accidents and set the standard for safety within the seaplane industry throughout the world.

This is accomplished by supporting a Safety Management System within our company, which has created a safer, more efficient environment for our employees and customers.

As we continue to strive for excellence, we are constantly evolving and changing our safety management system to meet the needs of our business and operation.

Corporate

At Harbour Air safety is our first priority and we are committed to the safety of our employees and customers. This policy aims to continually improve the safety of our operation by identifying, eliminating or mitigating any deficiencies in conditions, policies and procedures. Every employee works together to assess their work environments, monitor safety hazards and ensure that they have the training required to maintain the highest possible safety standards. Harbour Air values the health and safety of every individual, and is committed to providing a safe and healthy workplace for all employees and customers. Harbour Air is a diverse organization with a wide variety of job environments. Each job environment has a different skill set and specific training required to ensure safety is maintained at the highest level.

Management Responsibility

Management is responsible for stimulating all Harbour Air employees to work together in the ongoing assessment, monitoring, and training required to maintain the highest possible safety standards. We will strive to maintain a responsible Health and Safety Culture by actively seeking and addressing health and safety issues before they result in incidents or accidents. Harbour Air is dedicated to providing the necessary resources, training, and education to ensure all employees consider safety first.

Employee Responsibility

Safety is everyone's responsibility - all employees are responsible for performing their work in a safe manner, keep their work environment safe, and abide by the Health and Safety Policy established by the company. The safe execution of work requires a responsible attitude, job knowledge, skill, good leadership, and an organized approach to plan and integrate safety into the work sequence and workplace.

Health & Safety Committee

Harbour Air has a safety committee that is composed of employee and management representatives from all departments. Monthly meetings are held to discuss safety issues raised by staff and committee members. Job site inspections are assigned to members and the results, along with recommendations, are passed on to the managers responsible for each work area. Meeting minutes are posted around the workplace on notice boards. Employees are encouraged to know their departmental representative and discuss any safety concerns with them. Serious safety hazards are immediately dealt with by the Supervisor or Manager.

Safety Management System (SMS)

Harbour Air supports a Safety Management System approach to manage risk in all levels of company operations. A Safety Management System is a systematic, explicit, comprehensive, and proactive process for managing safety and risk. A Safety Management System is woven into the fabric of our organization, it is part of our culture and the way we do business. This system affects everyone in the company from Dock Operations to the CEO. Harbour Air's SMS includes the following elements:

  • Reporting of Safety related occurrences
  • Hazard Identification
  • Investigation and Follow Up
  • Analysis and Trend Monitoring
  • Risk Management
  • Education
  • Emergency Response Planning

What are some of the benefits of a SMS program?

  • Safer environment for all staff and customers
  • Becoming more "proactive" and less "reactive" with regards to safety issues
  • Enforcing and enhancing the way we think about safety
  • Stimulating and increasing communications between departments
  • Increasing employee awareness with regards to safety

    A Safety Management System will provide our organization with the capacity to anticipate and address safety issues before they lead to an incident or accident. A Safety Management System also provides management with the ability to deal effectively with accidents and near misses so that valuable lessons are applied to improve safety and efficiency. For more information please visit http://www.tc.gc.ca/CivilAviation/SMS/menu.htm

 

If you'd like to view our On-Board Safety Video, click on the links below.

Single Otter

Twin Otter

Beaver

Whistler Air